Privacy Policy

PRIVACY POLICY This Privacy Policy explains how the kaelstitches.com website collects, uses and discloses your Personal Information when you visit the Site or make a purchase through the Site. Collection of Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we use any information that can uniquely identify an individual person ("Personal Information") to explain the information listed below and why we collect it. For more information, see the information about the list below. Device information Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the Site. Purpose of collection: To load the Site in accordance with you and to optimize our Site by analyzing the use of our Site. Collection source: Cookies are collected automatically when you access our Site using log files, web beacons, tags or pixels. Sharing for business purposes: our processor is shared with Shopify. Order information Examples of Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Purpose of collection: to provide you with products or services, to process your payment information to fulfill our contract, to arrange shipping, to provide invoices and/or order confirmations, to contact you, to check our orders for potential risk or fraudulent situations, and with our products or services in accordance with the preferences you have shared with you. to provide relevant information or advertisements. Collection source: collected from you. Sharing for business purposes: our processor is shared with Shopify. Customer support information Collection purpose: to provide customer support. Collection source: collected from you. Minors We do not knowingly collect Personal Information from children. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact the address below to request the deletion of that information. Sharing Personal Information We share your Personal Information with service providers so that we can help them provide our services and fulfill our contracts with you. For example: We use Shopify to run our online store. For more information on how Shopify uses your Personal Information, see here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, respond to a statement, or other legal request for information or as necessary to protect our rights. Behavioral Advertising As described above, we use your Personal Information to deliver targeted advertising or marketing messages that we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. For more information on how Google uses your Personal Information, see here: https://policies.google.com/privacy?hl=en. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout. We share information about your use of the site, your purchases, and your interactions with our ads on other websites with our advertising partners. We share some of this information directly with our advertising partners, and in some cases through the use of cookies or similar technologies (as you may consent depending on your location). For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") education page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can disable some of these services by logging out at http://optout.aboutads.info/. Use of Personal Information Our purpose for using Personal Information is to provide you with our services, including: selling products, processing payments, shipping and fulfilling your orders, and notifying you of new products, services and offers. Legal Basis If you are a resident of the European Economic Area ("EEE"), we process your Personal Information under the following legal bases: Your consent; Performance of the contract between you and the Site; To comply with our legal obligations; protect your vital interests; To perform a task performed in the public interest; For our legitimate interests that do not exceed your fundamental rights and freedoms. Retention When you place an order through the Site, we will save your Personal Information and retain it unless you request us to delete this information. For more information about your right to delete, please see the "Your Rights" section below. Automated Decision Making If you are AEE residents, you have the right to object only to actions (including profiling) based on automated decision making processes. If these decision-making processes have legal or material effect on you, you have the right to appeal. Using customer data, we are involved in fully automated decision-making processes that have no legal or material impact. As a processor, Shopify uses limited automated decision-making processes to prevent fraud that has no legal or material impact on you. Services with automated decision-making elements include: Temporary blocking of IP addresses associated with repeated unsuccessful transactions. This blocking can take several hours. Blocking temporary credit cards for denied IP addresses. This blocking can take several days. If you are GDPR AEE residents, you have the right to exercise your right to access Personal Information belonging to you, your right to migrate it to a new service, and your right to request correction, update or deletion of your Personal Information. If you wish to exercise these rights, please contact us using the contact information below. Your Personal Information is initially processed in Ireland and may then be transferred outside of Europe to Canada and the United States for storage and future processing. For more information on GDPR compliance of data transfers, see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR. If you wish to appoint an authorized representative to submit these requests on your behalf, please contact the address below. Cookies A cookie is a piece of information that is downloaded to your computer or device when you visit the website. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by reminding you of your actions and preferences (such as login and region selection) on the website. This means that you won't have to re-enter this information every time you return to the site or switch from one page to another. Cookies also provide information about how people use the website, eg first visitor or frequent visitor. We use the following cookies to optimize your experience and provide our services. Cookies Required for the Operation of the Store Name Function _ab Used for administrative access. _secure_session_id Used for transitioning from one store front to another. cart Used in relation to the shopping cart. cart_sig Used in relation to payment. cart_ts Used for payment. checkout_token Used for checkout. Secret is used in connection with payment. secure_customer_sig Used for customer login. storefront_digest Used for customer login. _shopify_u Used to make it easier to update customer account information. Reporting and Analysis Name Function _tracking_consent Tracking preferences. _landing_page Follows landing pages _orig_referrer Follows landing pages _s Shopify analytics. _shopify_fs Shopify analytics. _shopify_s Shopify analytics. _shopify_sa_p Shopify analytics on marketing and referrals. _shopify_sa_t Shopify analytics on marketing and referrals. _shopify_y Shopify analytics. _y Shopify analytics. How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain until you stop browsing, while persistent cookies expire or remain until deleted. Most of the cookies we use are permanent and expire between 30 minutes and two years from the date they were downloaded. You can control and manage cookies in various ways. Please note that removing or blocking cookies may adversely affect your user experience and you may not have full access to some parts of our website. Most browsers automatically accept cookies, but you usually have the option to accept or reject cookies through the browser controls found in your browser's "Tools" or "Preferences" menu. More information on how to change your browser's settings or how to block, manage or filter cookies can be found in your browser's help file or on sites such as www.allaboutcookies.org. Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our information partners. Please follow the instructions in the "Behavioral Advertising" section to exercise your rights or opt-out of these parties' use of your particular information. Stop Tracking "Please, as we do not change our data collection and use practices when the "Stop Tracking" signal is detected, we do not change the way we collect and use your data when the "Stop Tracking" signal is sent. Changes We may update this Privacy Policy from time to time for operational, legal or regulatory reasons or to reflect changes in our practices. Contact If you have more information about our privacy practices, have questions, or would like to make a complaint, contact us using the contact details below: E-mail: Kaelstitches@hotmail.com Address: Mesudiye Mahallesi Serbetçi Caddesi No: 8 Efeler/AYDIN Last updated: 01.01.2021 If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.